Frequently Asked Questions

Frequently Asked Questions

  • EARNING REWARDS

    You must tell your server that you are a P.F. Chang’s Rewards® Program Member and provide your account information when dining in-restaurant, or sign into your P.F. Chang’s Rewards® Program Member account for online orders, to earn Chang’s Ca$h® Rewards on qualifying food and beverage purchases at participating P.F. Chang’s locations.

    You can earn Chang’s Ca$h® Rewards by dining in, picking up takeout orders, or having takeout orders delivered from participating P.F. Chang’s locations. It is that easy.

    Orders placed through third party ordering and delivery services such as Uber Eats®, are not eligible for earning Chang’s Ca$h® Rewards.

  • Redeeming Rewards

    Your Chang’s Ca$h® Rewards will automatically be added to your account when you make a qualifying purchase. To use your Chang’s Ca$h® Rewards, identify yourself as a P.F. Chang’s Rewards® Program Member by providing your account information and let your server know you want to use your Rewards, or sign into your P.F. Chang’s Rewards® Program Member account for online takeout and delivery orders. You can apply your entire available Chang’s Ca$h® Rewards balance to any single purchase of food and non-alcoholic beverages, up to the total amount of your eligible purchase.

    Chang’s Ca$h® Rewards cannot be used towards the purchase of P.F. Chang’s gift cards, alcohol, taxes, surcharges, delivery fees, comps, or gratuities, and cannot be used towards orders placed through third party ordering and delivery services, such as Uber Eats®.