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| | Service
P.F. Chang's China Bistro, Inc. not only provides remarkable dining establishments, it provides an equally remarkable place to work! We hire people who can make things happen and who execute at amazing levels. We employ people who have pride in all they do and are pleasant with each other. We want individuals who are willing to learn and grow throughout their career.
In fact, joining our team means more than simply punching a clock and collecting a paycheck. It means that you become part of a team that is committed to doing everything possible to provide an Optimal Dining Experience to every Guest thus making them feel like they have truly been served. This concept happens at all levels, in all positions and directs our every activity at work. It now becomes more than just words…it becomes a powerful statement of commitment, strength and servitude.
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| | Living The Message
We at PFCB believe the best way to keep our guests and each other happy is through living The Message: “We are truly glad you are here and we will do everything we can to make you want to come back.”
We believe living The Message provides the best climate for development, teamwork and the attainment of individual and team goals. We are proud of the fact that we provide fair treatment, personal respect, good working conditions, competitive benefits and pay. In addition, the fact that our workforce has the freedom and flexibility to deliver The Message has enabled us to build a strong and lasting enterprise that provides opportunities for all of our employees. That is why we believe so strongly that we should continue to operate without outside interference from any third-party, including unions.
We are aware that there are times when each of us may need to express our concerns, suggestions and comments in order to better understand and appreciate each other. Through various avenues of communication at PFCB, such as our Open Door Policy, we have the opportunity to interact with each other on a more personal basis without a third-party interrupting our relationship.
We can and should speak for ourselves. We have and will continue to listen to each other. By working together – and by letting each other know if there are issues that need to be addressed – we can continue to maintain a healthy working relationship and a successful business for many years to come.
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